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  • What are the shipping rates?

Shipping from YourJeansStore.com is always FREE!  Items are usually shipped within 24 hours after your order is placed via U.S. Postal Service Priority Mail, UPS, or FedEx. Please note we ship Monday-Saturday and do not offer Sunday or holiday delivery. Delivery to a residence anywhere in the 50 states within 3-5 business days. Special Orders are delivered to your door in 4-6 weeks.

  • Do you ship internationally?

We can only ship or bill to addresses in the United States. We are currently unable to ship or bill to addresses outside of the U.S. We do ship to Alaska, Hawaii, APOs, and FPOs. If you live in these areas and are having trouble purchasing, please contact us at YourJeansStore@aol.com and we will make arrangements for you.

  • Has my order shipped?

We send an e-mail notification with tracking information for all orders usually within 24 of shipment. Our estimated delivery time is 2 to 4 business days following shipment.

  • What payment methods do you accept?

We accept Visa, MasterCard, Discover, and American Express. Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. We never bill for credit card service fees. You can be confident that your personal and account information is secure with us. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Personal information is used for your order ONLY and NEVER sold/given out to anyone else.

  • Do I have to pay sales tax?

We do not charge sales tax. Items purchased over the web are only charged sales tax in the state where the business is located, and we are in Minnesota, which does not charge sales tax on any clothing purchases (yes, one of the great reasons to live here).

  • I need a copy of my receipt/invoice.

Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt. If you need a copy of your invoice/receipt, please contact us at YourJeansStore@aol.com 

  • How do I return an item?

Returns are easy!  Click on our "Return Form" link on the bottom of any page, print the form, and follow the simple instructions.  We do not have a restocking fee.